What happens to my mail?
A clear path from arrival to archive — so you can see how items are handled securely and traceably.
01
Arrival
The item is personally accepted at the authorised location — not a public letterbox.
02
Logging
Receipt and basic data are logged so the process stays traceable.
03
Notification
You receive a digital notification and see the item in the inbox.
04
Decision
You control the next step — leave it, open/scan, forward or destroy, as offered.
05
Scan / forwarding
Approved actions happen on site. Scans appear in the inbox; forwarding uses external carriers.
06
Archive
The process remains documented. Originals are handled per your instruction and retention rules.
01
Choose a plan
Lite, Smart, Premium or Business.
02
Create an account
Sign up with email.
03
Verify identity
Via Stripe Identity.
04
Store residential address
Internally only, not public.
05
Confirm authorisations
Acceptance, opening, scan, forwarding, destruction.
06
Receive c/o address
Personal customer ID.
07
Redirect mail
Inform senders.
08
Get notified
Digitally on arrival.
09
Scan or forward
According to plan and instructions.
10
Manage originals
Retain or destroy.
Processing times
Notifications usually same business day; scans typically within 1–2 business days (central service config). No invented instant guarantees.

Sample data
What imprint & micro website look like
Open a full sample page with demo data: profile, partner vouchers, contact form and imprint block — as customers can publish later.
Lumen Atelier
Imprint · Offers · Contact
Not a real company, not real partners, not redeemable vouchers. Product preview only.
Product roadmap
What is available today — and what is planned next or later. No fixed dates, no contractual promise.
Available today
- — Business and mailing address
- — Digital inbox
- — Scans
- — Micro website / webcard
Next
- — Short links
- — QR codes
- — Additional domains
- — Parcel service (location-dependent)
Later
- — AI phone assistance
- — Personal phone service
- — More European locations
Planned features may change, move or be dropped. Availability can differ by location.
